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Question en attente de réponse

I noticed that my address is wrong on the delivery of my simcard

OK so the address for delivery is wrong - It says xxxxx- It has been over 2 weeks and I have had no sim card
Edit [Merci de ne pas communiquer d'informations personnelles sur le forum]

STEVEN
STEVEN

STEVEN

Niveau
0
57 / 100
points

Réponses

Good afternoon Steven,

Please find below the tracking of your sim card, correctly shipped to "26 chemin XXXXX"
https://www.laposte.fr/outils/suivre-vos-envois?code=2L01...
We are sorry for the delay.

I see a new order from you.
You will receive it within a few days.

Cordially,

Raphaelle from Prixtel Team

Equipe Prixtel
Equipe Prixtel

Equipe Prixtel

Niveau
4
5000 / 5000
points
Equipe

Thank you for the information - I am assuming I will not have my first month start billing until I get the Sim card and activate it

STEVEN
STEVEN

STEVEN

Niveau
0
57 / 100
points

Dear Steven,

I will open an invoice dispute for you, from your Customer Area, when your July invoice comes out (Beginning of August). Customer Service will examine the request and get back to you as soon as possible.

I will get back to you,

Raphaelle from Prixtel Team.

Equipe Prixtel
Equipe Prixtel

Equipe Prixtel

Niveau
4
5000 / 5000
points
Equipe

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